The workgroup members split up tasks and generally complete the work concurrently and independently. Successful groups get together to share information, ideas, and status. Each individual has little to do with how the others are doing. Management teams are workgroups.
If you have a team, you can measure the effectiveness by the following 4 metrics :
- performance
- member satisfaction
- team learning
- outsider satisfaction
Why do you want a team?
- they are difficult to manage, evaluate, and support
- they take time to set up
- the reward structure must change to a team focus
- they go against the individualistic culture of the U.S.
You might want might want a team if you need high creativity, redundancy, and broad skills.
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