A report shows that while supervisor’s feel that they give praise 80% of the time, subordinate’s feel they receive praise 13%.
- when you feel that you have praised enough, praise some more
- it can take 20 atta-boys to weigh the same as one criticism
- praise needs to be more personal and effective at every opportunity – eye contact, sit down, take to breakfast/lunch/dinner
Asian culture is more collective; individual praise is a team-killer. The individual is embarrassed and may leave the group. The team-members have strong feelings of jealousy.
- on one hand, this is an effective way to manage the masses
- on the other, it’s a societal evolution process where individuals do not have the same self-worth and superiors are unwilling to sacrifice industrious productivity for humanity
Indian company that curbed tardiness by closing the doors in the morning and forcing latecomers to take a personal day. Subsequently, all employees started to leave promptly at the end of the day rather than stay until 7,8,9 as engineers sometimes do.
Never reprimand.
ReplyDelete"Be thankful that thorns have roses."
— Alphonse Karr